FAQs

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Do you provide custom made designs just for me?


Answer:
 Yes we are happy to create a new design just for you. Please contact us first with all the details so that we can make sure we can do this for you.
Category: Your Cards
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Can my design be changed in terms of the layout?


Answer:
 Yes most of our designs can be changed to match your exact requirements. We will work with you to create the exact design you are looking for.
Category: Your Cards
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Can I personalise my order in a different language from English?


Answer:
 Yes of course, we we always send a digital proof to make sure we have got the format and wording correct before we go ahead with printing your design.
Category: Your Cards
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How do I cancel or change my order?


Answer:
 You can change (or cancel) your order providing it hasn't already been printed. Go to your Order History in the My Account tab and check the order status. As long your order has not been dispatched, you can cancel it by contacting us: designs@aspire-products.eu
Category: Your Cards
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How long will it take to print and dispatch my cards?


Answer:
 Allow up to 2 working days for us to dispatch your order. It is usually faster, however during busy periods we say to allow this time. As soon as you approve your digital proof we will dispatch the following working day.
Category: Shipping
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How will my cards be shipped?


Answer:
 All orders within the UK include FREE 1st class Royal Mail Delivery. All orders not within the UK will be shipped via Royal Mail Standard International Delivery.
Category: Shipping
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How do I personalise my cards?

Answer:
 Please add a note to your order with your personalised wording. If you would like to add a photo to your cards then send us an email: designs@aspire-products.eu
Category: Your Cards

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